If you’ve ever wondered why your competitor’s ad shows up above yours on Google—even though you’re spending just as much—you’re not alone. Many small business owners think Google Ads is just a matter of “who pays the most.” But that’s not how the system actually works.
Let’s break it down.
The Players in the Game
Google Ads operates with three key players in mind:
- Google – wants to make money (obviously)
- Users – want to find what they’re looking for quickly
- Advertisers – want to reach those users and earn new business
Google’s goal is to keep everyone happy, especially the users. Because if users stop trusting the results, they’ll stop using Google. And that’s bad for business.
It’s Not All About Budget
When someone types in a search like “septic tank replacement near me,” Google instantly runs an auction. It compares all advertisers bidding on that keyword and calculates something called Ad Rank.
Ad Rank = Max CPC × Quality Score
Your Max CPC is the most you’re willing to pay for a click.
Quality Score is Google’s secret rating of how relevant and helpful your ad and landing page are.
Here’s the kicker: If your Quality Score is high, you can actually out-rank competitors who are bidding more than you.
What Is Quality Score?
Google doesn’t reveal exactly how it calculates Quality Score, but we know it includes:
- Expected Click-Through Rate (CTR) – How likely users are to click your ad
- Ad Relevance – How closely your ad matches what the user searched
- Landing Page Experience – How fast, mobile-friendly, and helpful your site is
If someone clicks your ad and immediately hits the back button, that’s a red flag. But if your landing page loads fast, answers their question, and makes it easy to take action, Google sees that and rewards it.
Why This Matters for Your Business
Whether you’re a septic company, a fence contractor, or any other local service provider, this auction system levels the playing field.
You don’t have to outspend the big guys. You just have to:
- Match your ad to the user’s intent
- Send them to a helpful, fast-loading landing page
- Offer a great experience
When you do that, you can show up higher on the page and pay less per click.
Final Thoughts
Google Ads isn’t about who has the biggest wallet, it’s about who provides the best experience for the user. That’s good news for small businesses with tight budgets.
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